Contact us by email at interpreting@alsglobal.net or via phone at 1-800-951-5020 for a free estimate on our ASL and CART services.

Trusted CART & ASL Services in Wilkes-Barre, PA

American Language Services has been helping businesses and other entities reach the deaf and hard of hearing community for more than 35 years. While in-person interpreting, at one time, was the only option, recent technological advances opened the door to other options. Since we offer full-service Video Remote Interpreting (VRI), this article will be comparing Virtual American Sign Language (ASL) interpreting with Communication Access Real-Time Translation (AKA- Closed Captioning & Real Time Subtitling) known as CART.

 Please note that according to the American Disability Act (ADA) that deaf and hard of hearing community have the legal right to receive full access through the use of ASL and or CART services. The ADA prohibits discrimination against individuals with disabilities and providing ASL interpreters for deaf individuals complies with federal law and promotes equal accessibility.

Some interesting Facts About the City of Wilkes-Barre

• Wilkes-Barre ( wilks-bair or -bair-ee) is a city in the U.S. state of Pennsylvania and the county seat of Luzerne County. Located at the center of the Wyoming Valley, it had an estimated population of 44,328 in 2020. It is the second-largest city (after Scranton) of the Scranton–Wilkes-Barre–Hazleton, PA Metropolitan Statistical Area, which had a population of 563,631 as of the 2010 Census and is the fourth-largest metropolitan area in Pennsylvania. Wilkes-Barre and the surrounding Wyoming Valley are framed by the Pocono Mountains to the east, the Endless Mountains to the north and west, and the Lehigh Valley to the south. The Susquehanna River flows through the center of the valley and defines the northwestern border of the city.
• Wilkes-Barre was founded in 1769 and formally incorporated in 1869. The city grew rapidly in the 19th century after the discovery of nearby coal reserves and the arrival of hundreds of thousands of immigrants who provided a labor force for the local mines. The coal mining fueled industrialization in the city, which reached the height of its prosperity in the first half of the 20th century. Its population peaked at more than 86,000 in 1930. Following World War II, the city’s economy declined due to the collapse of industry. The Knox Mine disaster accelerated this trend after large portions of the area’s coal mines were flooded and could not be reopened. Today, the city has around half of its peak population of the 1930s, making it the largest city in Luzerne County and the 13th-largest city in Pennsylvania.
• In the early 18th century, the Wyoming Valley had been long inhabited by the Shawanese and Delaware Indian (Lenape) tribes. By 1769, a group led by John Durkee were the first recorded Europeans to reach the area. They established a frontier settlement named Wilkes-Barre after John Wilkes and Isaac Barré, two British members of Parliament who supported colonial America.
• The initial settlers were aligned with colonial Connecticut, which had a claim on the land that rivaled Pennsylvania’s. Armed men loyal to Pennsylvania twice attempted to evict the residents of Wilkes-Barre in what came to be known as the Pennamite–Yankee War. After the American Revolution, the conflict was resolved between the states, and Connecticut gave up its claim. The settlers retained title to their lands but transferred their allegiance to Pennsylvania.
• In 1797, several decades after the city’s founding, Louis Philippe, later the King of France from 1830 to 1840, stayed in Wilkes-Barre while traveling to the French Asylum settlement.
• Wilkes-Barre’s population exploded due to the discovery of anthracite coal in the 19th century; the economic boom resulted in the city being nicknamed “The Diamond City.” Hundreds of thousands of immigrants flocked to the city, seeking jobs in the numerous mines and collieries that sprang up. New industries were established and the Vulcan Iron Works was a well-known manufacturer of railway locomotives from 1849 to 1954. Railroads were being constructed across the state and country.
• During Wilkes-Barre’s reign as an industrial and economic force in America, a number of major companies and franchises became based in the city, such as Woolworth’s, Sterling Hotels, Planter’s Peanuts, Miner’s Bank, Bell Telephone, HBO, Luzerne National Bank, and Stegmaier. In addition, the demolished Old Fell House on Northampton Street is believed to be the first place in the entire world where anthracite was burned for heat.
• It is said that Babe Ruth hit one of the longest home runs in history in Wilkes-Barre early in the 20th century. This statement is quoted from the Scranton/Wilkes-Barre RailRiders News page:
• “On October 12, 1926, Babe Ruth visited Wilkes-Barre’s Artillery Park to play in an exhibition game between Hughestown and Larksville. Suiting up for Hughestown, the Yankee slugger challenged Larksville’s hurler Ernie Corkran to throw him his “best stuff”—a fastball right down the heart of the plate. Corkran obliged and Ruth crushed the pitch into deep right field. When the ball cleared the fence, a good 400 feet away from home plate, it was still rising. It finally landed in Kirby Park on the far side of a high school running track. Ruth himself was so impressed by the feat that he asked for his homer to be measured. Originally estimated at 650 feet, the prodigious blast is considered to be the longest home run in baseball’s storied history.”
• Wilkes-Barre is the birthplace of the Planters Peanuts Company, which was founded in 1906 by Italian immigrants Amedeo Obici and partner Mario Peruzzi. Founded in the city in 1906, the company maintained its headquarters in Wilkes-Barre until 1961.
• The coal industry survived several disasters, including an explosion at the Baltimore Colliery in 1919 that killed 92 miners. It could not survive the gradual switch in the country to other energy sources. Most coal operations left Wilkes-Barre by the end of World War II. The 1959 Knox Mine Disaster, resulting in the flooding of numerous mines, marked the end of King Coal’s heyday. Industrial restructuring also caused the city to lose jobs and go into a decades-long decline. It suffered extensive damage from flooding during Hurricane Agnes in 1972.
• In November 1972, 365 subscribers of Service Electric Cable were the first to receive HBO’s premium cable television service, making Wilkes-Barre the birthplace of modern cable TV programming.
• Manufacturing and retail remained Wilkes-Barre’s strongest industries, but the city’s economy took a major blow from Tropical Storm Agnes in 1972. The storm pushed the Susquehanna River to a height of nearly 41 feet (12 m), four feet above the city’s levees, flooding downtown with nine feet of water. A total of 128 deaths were attributed to the storm, the majority of drowning deaths by persons trapped in their cars; almost 400,000 homes and businesses were destroyed; 220,000 Pennsylvanians were left homeless (as were hundreds of thousands in other areas). Damages were estimated to be $2.1 billion in PA alone. President Richard Nixon sent aid to the area, after flying over in his helicopter on his way to his Camp David retreat (on June 24, 1972).
• Throughout the 1970s and 1980s, Wilkes-Barre attempted to prevent the damage from storms as intense as Agnes by building a levee system that rises 41 feet (12 m); completed in January 2003, the network of levees was completed at a cost of $250 million. It has successfully resisted less threatening floods in 1996, 2004 and 2006. The Army Corps of Engineers has praised the quality of the levees. In 2006, the city made the front page of national newspapers when 200,000 residents were told to evacuate in the wake of flooding that was forecast to reach levels near that of 1972, though the flooding fell short of predictions.
• In late August 2011, Hurricane Irene off the New Jersey coast caused the Susquehanna River to rise to flood stage but was no cause for alarm for the city. However, from September 6 to September 8, heavy rains from the inland remnants of Tropical Storm Lee and Hurricane Katia offshore funneled heavy rain over the Wyoming Valley and into the Susquehanna River watershed. The Susquehanna swelled to record levels across the state. In Wilkes-Barre it crested on September 9 at an all-time record of 42.66 feet (13.00 m), nearly two feet higher than water levels reached in 1972’s Hurricane Agnes. The levees protected Wilkes-Barre, but nearby boroughs that did not have levees, such as West Pittston, Plymouth, and parts of Plains Township, were affected by extreme flooding and the subsequent water damage.
• On June 9, 2005, Mayor Thomas M. Leighton unveiled his I believe… campaign for Wilkes-Barre, which was intended to boost the city’s spirits. Construction began on a planned downtown theatre complex which had a grand opening on June 30, 2006. Renovation of the landmark Hotel Sterling was being pursued by CityVest, a nonprofit developer. The expansion of Wilkes University and King’s College took place. Also, the canopy and matching street lights in Public Square and across downtown were removed; the replacements are new green lampposts.
• The City of Wilkes-Barre celebrated its 200th anniversary in 2006. Several events, including a Beach Boys concert, were planned but canceled due to extremely heavy rains. Most of the city’s population was ordered to evacuate on June 28, 2006. The Bicentennial celebration was postponed to Labor Day weekend, September 3, 2006, and was attended by Pennsylvania Governor Ed Rendell and the Beach Boys
• The Riverfront revitalization project (River Common), broke ground in 2007 and was completed in early 2010. It has made the riverfront accessible to the public. The area also has a new amphitheater for live performances and improved access through ramps and sidewalks. Fountains and color-changing lights have been added underneath two bridges which carry pedestrian traffic across the normally-open levee breachings. The project stretches approximately four blocks from the Luzerne County Courthouse to the intersection of S. River Street and W. South Street. The River Common has since hosted concerts and charity events. Users have complained of insufficient parking close to the river.
• Since completion of the River Common, additional improvements to city infrastructure have been progressing. New crosswalks have been installed downtown, including signage emphasizing that pedestrians have the right-of-way. The completion of the James F. Conahan Intermodal Transportation Facility has added parking and relocated Luzerne County buses from their former Public Square staging sites. This has reduced traffic congestion around the square. Private carrier Martz offers coach bus service from the terminal as well.
• The widening and realignment of Coal Street, a major road connecting Wilkes-Barre City with Wilkes-Barre Township, was completed in 2012. The new Coal Street provides four lanes over the original two lanes, making travel between the highly commercial Wilkes-Barre Township and the city much easier. The 2012 realignment also provides travelers with a spectacular view of the city center when traveling west into Wilkes-Barre City.
• According to the United States Census Bureau, the city has a total area of 7.2 square miles (19 km2), of which 6.8 square miles (18 km2) is land and 0.3 square miles (0.78 km2), or 4.60%, is water. While the Susquehanna River has a wide floodplain that has necessitated the construction of floodwalls to protect a large percentage of the city, the areas away from the river increase in elevation approaching Wilkes-Barre Mountain. The elevation of the downtown is about 550 feet (170 m) above sea level.
• Central City: The area now referred to as “Downtown.” It is between South and North Streets, and bordered by River Street and Wilkes-Barre Boulevard to the West and East respectively. It is the original foundation of Wilkes-Barre, the 16 blocks claimed by the Connecticut settlers who founded the city. Throughout the city’s history, the area has remained a hub for all of Luzerne County. During the city’s boom, this small area was home to the headquarters of more than 100 national corporations. Today, it still houses the NEPA Headquarters for Verizon, Citizen’s Bank, Blue Cross, PNC Bank, Luzerne National Bank, Guard Insurance, and a number of other companies. An estimated 40,000 people live and/or work in Downtown Wilkes-Barre every day.
• North End: This is the area northeast of Downtown. It comprises a number of urban and suburban communities, and is renowned for its interesting and beautiful architecture.
• Parsons: This is a quiet part of town with a suburban atmosphere. It includes two city parks, a golf course, and a number of factories.
• Miners’ Mills: Named after an early prominent local family, it is the last neighborhood on the northeastern border of the city.
• South Wilkes-Barre: This is the area directly southwest of Downtown. It was home to the national headquarters of Planter’s Peanuts and the Bell Telephone Company in the 20th Century. The tallest church in Luzerne County, St. Nicholas Roman Catholic Church, dominates the south end skyline at nearly 200 feet.
• East End: This is the area directly east of Downtown. East End, along with Heights and Mayflower, are fairly new areas compared to the rest of the city, having only been developed in the 20th Century. Old pictures of the Stegmaier Building (which is the oldest high-rise in Wilkes-Barre and the last one on Downtown’s eastern border) show that everything east of Downtown was forests and coal mines.
• Mayflower: This area is located south of Downtown. Once, a wealthy home to numerous beautiful mansions owned by various “big wigs,” the area is now a more affordable neighborhood. It houses the OKT, Lincoln Plaza, and Park Avenue residential housing communities. It can be argued that from the high streets of Mayflower, the best view of the downtown skyline can be seen.
• Rolling Mill Hill: This is the area located in the southwestern area of the city.
• Goose Island: This is the area located in the southwestern area of the city between Rolling Mill Hill and South Wilkes-Barre.
• Iron Triangle: This is the area just southwest of Downtown.
• Other neighborhoods and sub-neighborhoods: There are other smaller neighborhoods and sub-neighborhoods, such as Brookside, Upper Miners’ Mills, Lower Miners’ Mills, and Barney Farms to name a few.
• Wilkes-Barre has a humid continental climate (Köppen climate classification Dfa/Dfb) with four distinct seasons. Winters are cold with a January average of 25.8 °F (−3.4 °C). The surrounding mountains have an influence on the climate on both precipitation and temperatures, leading to wide variations within a short distance. On average, temperatures below 0 °F (−17.8 °C) are infrequent, occurring 3 days per year and there are 36 days where the maximum temperature remains below 32 °F (0.0 °C). The average annual snowfall is 46.2 inches (117 cm) during the winter in which severe snowstorms are rare. However, when snowstorms do occur, they can disrupt normal routines for several days. Summers are warm with a July average of 71.4 °F (21.9 °C). In an average summer, temperatures exceeding 90 °F (32.2 °C) occur on 9 days and can occasionally exceed 100 °F (37.8 °C). Spring and fall are unpredictable with temperatures ranging from cold to warm although they are usually mild. On average, Wilkes-Barre receives 38.2 inches (970 mm) of precipitation each year, which is relatively evenly distributed throughout the year through the summer months receive more precipitation. Extreme temperatures range from −21 °F (−29.4 °C) on January 21, 1994, to 103 °F (39.4 °C) on July 9, 1936. Wilkes-Barre averages 2303 hours of sunshine per year, ranging from a low of 96 hours in December (or 33% of possible sunshine) to 286 hours in July (or 62% of possible sunshine).
• The city’s population has been in constant decline since the 1930s, but the decline has been slowing in recent decades. As of the 2010 census, the city was 79.2% White, 10.9% Black or African American, 0.3% Native American, 1.4% Asian, and 2.9% were two or more races. Of the population, 11.3% were of Hispanic or Latino ancestry. The Hispanic population was just 1.58% of the population as of the 2000 census
• As of the 2000 census, there were 43,123 people, 17,961 households, and 9,878 families residing in the city. The population density was 6,296.3 people per square mile (2,430.6/km2). There were 20,294 housing units at an average density of 2,963.1 per square mile (1,143.9/km2). The racial makeup of the city was 92.30% White, 5.09% African American, 0.11% Native American, 0.79% Asian, 0.03% Pacific Islander, 0.53% from other races, and 1.15% from two or more races. Hispanic or Latino of any race were 1.58% of the population
• The average household size was 2.20, and the average family size was 2.96.
• In the city, the population was spread out, with 19.9% under the age of 18, 12.6% from 18 to 24, 26.1% from 25 to 44, 20.8% from 45 to 64, and 20.6% who were 65 years of age or older. The median age was 39 years. For every 100 females, there were 93.2 males. For every 100 females (age 18 and over), there were 90.7 males.
• More than half (59.3%) of the city’s population is religious: 43.8% Catholic, 4.4% Methodist, 3.1% Lutheran, 2.0% Presbyterian, 1.1% Pentecostal, 0.8% Judaism, 0.6% Episcopalian, 0.5% Baptist, 0.5% Islam, and 0.3% The Church of Jesus Christ of Latter-day Saints.
• Kirby Park is a public park located along the western bank of the Susquehanna River. Kirby Park is one of the region’s most valued recreational resources. Given to the City of Wilkes-Barre by the Kirby Family, the park welcomes hundreds of thousands each year. The park is the setting for the City of Wilkes-Barre’s annual Cherry Blossom Festival, held during the last weekend of April and the city’s Old Fashioned 4 July Celebration. Its amenities include tennis courts, a fitness trail, pond, walking paths, running track, softball fields, parking area, volleyball courts, pavilions and more.
• Nesbitt Park is a small public park located across Market Street from Kirby Park on the west side of the Susquehanna River. It has walking paths and areas for picnicking.
• The River Common is located along the eastern bank of the Susquehanna River. The Market Street Bridge bisects the park. Its features include a 750-person amphitheater, paved walk-ways, gardens, ornamental trees, grand common and seating area, fishing pier, and two grand gateways connecting the city to the river.
• Wilkes-Barre’s economic plight is featured in the movie Capitalism: A Love Story, directed by Michael Moore.
• The Wilkes-Barre variation (or Traxler variation, as it is more commonly known) of the Two Knights’ Defense is named for the Wilkes-Barre chess club.
• In the TV series Supernatural episode 8.13 “Everyone Hates Hitler,” the lead protagonists investigate a case in Wilkes-Barre.
• As of March 2019, income per capita in Wilkes-Barre was $18,375, compared to the national average of $31,177. Household income was $32,484, compared to the national average of $57,652. Family median income was $42,782, compared to the national average of $70,850. The city’s unemployment rate in March 2019 was 6.4%. Recent job growth was 0.8%. 49% of jobs were in sales, office, administrative support, production, transportation, and material moving sectors. In 2016, 30.1% of residents lived below the poverty line, more than double the Pennsylvania average of 12.9%. Large employers in the city include GUARD Insurance Group and Lord & Taylor.
• Along with the libraries associated with the colleges, Wilkes-Barre has several libraries. These include three branches of the Osterhout Free Library, with the headquarters for the Luzerne County Library System in the main branch.
• Five international airlines fly from the Wilkes-Barre/Scranton International Airport in nearby Pittston Township. Smaller, private planes may also use the Wilkes-Barre Wyoming Valley Airport in Forty Fort.
• Interstate 81 passes north–south near Wilkes-Barre, and the city is also located near the Northeast Extension of the Pennsylvania Turnpike. It is also about 10 miles (16 km) north of Interstate 80. The North Cross Valley Expressway, starting at the junction of Interstate 81 and Pennsylvania Route 115, carries Pennsylvania Route 309 through northern Wilkes-Barre, connecting the city to Dallas in the north. Route 115 provides access from the Pennsylvania Turnpike’s Northeast Extension, but it does not enter Wilkes-Barre city limits.
• Public transportation is provided by the Luzerne County Transportation Authority. In addition to servicing the city, it provides transportation for the northern half of the county. It also has a connecting bus to Scranton via an interchange at Pittston with the Transit System of Lackawanna County (COLTS), the public transit authority of Lackawanna County. Martz Trailways provides intercity bus service from the Martz Trailways Bus Terminal in downtown Wilkes-Barre to Scranton, New York City, Philadelphia, Atlantic City, and Wind Creek Bethlehem.
• The city was at one time served by the Lehigh Valley Railroad, Central Railroad of New Jersey, the Delaware, Lackawanna and Western Railroad (later Erie Lackawanna Railway), Delaware and Hudson Railway, the Pennsylvania Railroad, the Wilkes-Barre and Eastern Railroad, and the Lackawanna and Wyoming Valley Railroad (known as the Laurel Line). CNJ trains included the Interstate Express (ending in 1957) and local service to Allentown and Philadelphia. The last Lehigh Valley trains were the Black Diamond (ending in 1959), John Wilkes and Maple Leaf (the last two, ending in 1961).
• The Wilkes-Barre Traction Company formed a streetcar line from Georgetown to Nanticoke and over the river into Plymouth (it ceased operations in the mid-1940s).
• Today, the Norfolk Southern Railway (which acquired the former Delaware and Hudson line from successor Canadian Pacific Railway) and the Luzerne and Susquehanna Railway (designated-operator of a county-owned shortline) provide freight service within the city.

Reference Sources: Kiddle Encyclopedia

Wilkes-Barre ASL & CART Language Interpreters

American Language Services is known for our high-quality, In-person and Virtual interpreters, as well as the outstanding client services we provide. We work in 200+ languages including Legal and Medical Certified and Qualified.  ASL and CART are the fastest growing languages in Wilkes-Barre today a language interpreter can be a very underestimated professional in the world today. There are over 100 languages spoken in the Wilkes-Barre Metro area alone. Many of us know one language, and we specialize in one field of study. Our Wilkes-Barre Interpreters are fluent in English and at least one other language, and they are knowledgeable in a wide range of specialized fields including legal, medical, technical, manufacturing, and engineering.

A brief history of ASL Interpreting in Wilkes-Barre

Most people know that ASL stands for American Sign Language. But not everyone knows that it is a distinct language—not simply an offshoot of American English. Though its beginnings are murky, many believe that ASL originated from a merger of French Sign Language (SLF) and local U.S. sign languages. While ASL and SLF are distinct languages, there are still some similarities between their signs.

What actually is ASL?   ASL a complete, natural language that has the same linguistic properties as spoken languages with grammar however that differs from English. ASL is expressed by movements of the hands and face.  ASL is a language completely separate and distinct from English. It contains all the fundamental features of language, with its own rules for pronunciation, word formation, and word order.  Because of the physical nature of ASL, a two-person team of ASL interpreters is required for assignments longer than 1 hour in duration.

The National Center for Health Statistics claims that 28 million Americans have some degree of hearing loss, though only between two and eight percent of them are natural ASL speakers.  Helping these select individuals translate the audible into the understandable is the job of an ASL interpreter.  If you have ever been to a play, a concert or watched a government briefing, you have probably seen an ASL interpreter signing just out of view.  An interesting side note is that Statista estimates that there are currently around 60,000 active ASL interpreters in the USA.

The Benefits of ASL Interpreting in Wilkes-Barre

When it comes to communicating with hard-of-hearing or deaf audiences, there are a few reasons you might want to opt for a Wilkes-Barre ASL interpreter over CART services. These include:

• A More Personal Connection: A real person has several advantages over a computer screen. First, human interpreters have an easier time conveying emotion. Second, they are better equipped to point out speakers and assist with pronunciation issues. Finally, an interpreter gives a deaf or hard of hearing person a chance to bond with another person.
• Enhanced Speed: Skilled interpreters can hold pace with even the fastest speakers. Lack of delay makes it easier for deaf and hard of hearing individuals to keep up with the conversation.
• Cost Effective:  While costs range by the type of ASL you need (Legal, medical, business, etc.) and when the assignment is scheduled, the cost off ASL, across the board, is less money than CART.

What Is CART?

While the majority of people know what American Sign Language is, the same cannot be said for Communication Access Real-Time Translation. Often referred to as CART, this communication method for the deaf and hard of hearing is best described as subtitling for live discussions. Unlike ASL, which relies on a professional interpreter, CART services are provided by a well-trained stenographer or transcriptionist. They transcribe anything said and then broadcast the resulting text to a phone, computer, or TV screen.

CART is often seen as a cost-effective and efficient way to ensure everybody can follow along. While often used to help deaf students in the classroom, CART captioning benefits anyone that can read.  Much like ASL interpreting, it can be done both onsite with a physical transcriptionist or remotely with an offsite one.

Why You Should Consider CART for the Wilkes-Barre Market

Communication Access Real-Time Translation is growing in popularity due to the following characteristics:

• It Serves a Wider Array of Deaf People: If you do a little math, you will realize that 65 percent of hard-of-hearing people in the USA do not speak ASL fluently. CART makes it so these people can join in on the conversation as well.
• CART Makes It Scalable: While people in the front rows can easily make out what an interpreter is signing, it gets harder as the distance increases. Since captions can be beamed to multiple screens simultaneously, they do not have to factor speaker distance into the equation.
• The Text Provides a Written Record: Having a transcript of everything your professor said would be a godsend come finals. Having a record of a meeting can also provide clarity to all those involved as well. The physical nature of CART recording makes that possible. This ability is one reason so many college students opt for CART over traditional ASL interpreting. 

About American Language Services

Founded in 1985, American Language Services was there to help pioneer the rise in remote ASL interpreting options. Our dedication to quality and client satisfaction in interpreting allowed us to shift from a one-woman agency into one of the most successful language agencies in the world. Our language experts provide ASL & CART interpreting services to people all around the world. Because of our 24/7 availability, you’ll never have to worry about us not being available, on off times, for an assignment.

AML-Global has some of the most impressive linguistic talents in the world. These highly skilled language professionals are recruited, screened, and tested to ensure high-quality work.

Contact us by email at interpreting@alsglobal.net or via phone at 1-800-951-5020 for a free estimate on our ASL and CART services.